Vamos a mais um post, porém esse um tanto quanto particular, com repercussão dos artigos What the hell is UX, e IxD – Design de Interação, abordagem direta uma galera tem me perguntado sobre a carreira de UX Specialist, o que é, o que deixa de ser, onde encontra-se material, etc.

Vou resumir, ou tentar.

UX Specialist é o indivíduo especializado em User Experience, a essa altura você deve dizer “você está de brincadeira comigo…”, mas não poderia deixar de enfatizar isso, já que, quando falo especialista, é especialista mesmo, é alguém que entende o assunto, não é apenas um termo.
Portanto, sem entrar no mérito da profissão, já que não existe faculdade para formar especialistas em UX, e muito menos cursos sobre o assunto. Os profissionais vem de diversas áreas do design, mas quando falamos em usuário temos que pensar em algo muito peculiar, INTERFACES, a maioria esmagadora vem do segmento de design de interfaces e do estudo em IxD.

Se em um futuro próximo eu ver de acordo com a perguntas dos leitores que há ainda falta de entendimento em relação a esse tema eu posso postar o que é essa carreira em alguns dos seus detalhes, por hora vou municiar vocês com material, muito material, links e mais links para você encontrar o que quiser a respeito de User Experience, mas já aviso, em português não tem coisa boa, não significativa, mas com esforço você encontra, portanto terá que ser em inglês, e se, teu inglês não está lá aquelas coisas faz um esforcinho e pede ajuda ao titio Google, garanto que vai valer a pena.

De quebra, vou dar um Help com um vídeo de introdução muito interessante… do Don Norman, (@becknovaes gosta muito dos conceitos desse especialista), acho o velhinho simpático e com uma bagagem invejável, o vídeo tem legenda em português, vale a pena.

Don Norman: 3 maneiras pelas quais o design te faz feliz

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Você vai perceber nos links abaixo que haverá temas relacionados a IxD, IA, etc, entender todos esses assuntos fazem parte do papel de UX Specialist.

Isso não significa que eu concordo com todos os pontos de vistas de todo esse conteúdo, isso é material de investigação, de estudo. Eu tenho minhas próprias convicções sobre essa matéria User Experience, devido a meus anos de trabalho na área, pelas milhares de tentativas de erros e acertos.

Espero que com esse material você encontre o que precisa para largar de vez esse tema ou amar.

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UX BOOKS

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UX Primer

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• The Design of Everyday Things by Don Norman
• Don’t Make Me Think by Steve Krug
• Não me faça pensar, Steve Krug  o mesmo de cima só que em português

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Design Thinking

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• Sketching User Experiences by Bill Buxton
• Emotional Design: Why We Love (or Hate) Everyday Things by Don Norman
• The Inmates Are Running the Asylum by Alan Cooper

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Strategy

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• Subject To Change by Peter Merholz, Todd Wilkens, Brandon Schauer, and David Verba

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Process

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• The Elements of User Experience by Jesse James Garrett
• About Face 3 by Alan Cooper, Robert Reimann, and David Cronin
• A Project Guide to UX Design by Russ Unger and Carolyn Chandler

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Principles

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• Designing for the Social Web by Joshua Porter
• Designing Interfaces by Jenifer Tidwell
• Designing Visual Interfaces by Kevin Mullet
• Information Architecture for the World Wide Web (the Polar Bear book) by Louis Rosenfeld and Peter Morville
• Information Architecture: Blueprints for the Web by Christina Wodtke and Austin Govella
• Designing Web Navigation by James Kalbach
• Web Form Design by Luke Wroblewski

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Activities

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• Usability Engineering by Jakob Nielsen
• Handbook of Usability Testing by Jeffrey Rubin and Dana Chisnell
• Observing the User Experience by Mike Kuniavsky

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Documentation

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• Communicating Design by Dan Brown

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Extra Credit

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• Set Phasers on Stun: And Other True Tales of Design, Technology, and Human Error by S. M. Casey

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UX BLOGS

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• Konigi by Michael AngelesTips, tools and techniques for being a better user experience designer
• Disambiguity by Leisa ReicheltThe ins and outs of designing a product with an existing, and passionate, community
• EverydayUX by Alex RainertA fresh look at the world around us through UX-tinted glasses
• Graphpaper by Christopher FaheyCritical analysis of some of the toughest issues facing UX designers today
• inspireUX by Catriona CornettCubical-wall worthy quotations from a variety of practitioners on how and why to create positive user experiences
• Bokardo – Social Design by Joshua PorterFor everything you need to consider when designing socially-focused stuff
• Logic + Emotion by David ArmanoReusable visualizations and valuable synthesis at the intersection of user experience design, marketing and business
• Putting People First by ExperientiaA great resource for all things UX from around the globe
• Brain Sparks by User Interface Engineering (UIE)Inside the brilliant minds of user research pioneer Jared Spool and his team
• Design for Service by Jeff HowardInsights into all the ways companies need to be communicating with their customers, outside of their websites
• UX Booth by Redd Horrocks, Matthew Kammerer, David Leggett, and Andrew Maier

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UX PUBLICATIONS

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• Boxes and ArrowsJournal dedicated to discussing, improving and promoting the work of the information architecture community
• interactionsMagazine including timely articles, stories, and content related to the interactions between experiences, people, and technology, published by the Association for Computing Machinery
• UXmattersInsights and inspiration for the user experience community written by many distinguished practitioners
• Core77Industrial Design content and community site – articles, discussions, interviews and resources

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LOCAL EVENTS

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• UX Book Club
• IxDA chapters
• UPA chapters
• IAI Local Groups
• SIGCHI chapters
• User Experience Meetups
• Information Architecture Meetups
• Lots more events listed at UXnet.org

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ORGANIZATIONS

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• Information Architecture Institute (IAI)
• Interaction Design Association (IxDA)
• Usability Professionals Association (UPA)
• User Experience Network (UXnet)
• Special Interest Group – Computer Human Interaction (ACM/SIGCHI)

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MAILING LISTS

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• IxDA mailing list
• IAI mailing list
• NYCCHI mailing list
• SIGCHI in other cities

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WEBINARS

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• UIE’s Virtual SeminarsA monthly series of online seminars giving you the chance to hear the latest perspectives in the world of design from the field’s premier experts.
  $129 each. 90 minutes.
• Rosenfeld Media’s Future Practice WebinarsThe cutting edge of contemporary user experience research and design methods and practices.
  $99 each. 60 minutes.
• Adaptive Path’s Virtual Seminars$129 each. 75 minutes.
• Smart Experience online material

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WORKSHOPS

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• UIE RoadshowIn this full-day, in-depth seminar you’ll discover the key experience-design factors, analyze your team’s strengths and weaknesses, create an experience vision, and learn the role of delight.
• AdaptivePath’s UX IntensiveThis four-day workshop series is for experienced professionals wanting to take their practice to the next level.
• Cooper U A practical collection of courses that help product team members improve their effectiveness from early planning all the way through implementation.

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CONFERENCES

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Inspirational

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• Good Experience Live (GEL)A conference and community exploring good experience in all its forms — in business, art, society, technology, and life.
• IDEA ConferenceThe world’s foremost thinkers and practitioners sharing the big ideas that inspire, along with practical solutions for the ways people’s lives and systems are converging to affect society.
• Adaptive Path’s Managing Experience (Mx)Thought leaders from major corporations show you how smart and visionary management will help you successfully compete in a difficult economy.

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Practical

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• UIE’s User Interface Conference Examining the biggest issues in the world of web design, information architecture, and usability.
• NN/g’s Usability Week A three-day usability camp, a three-day intensive session on interaction design, and several specialized, day-long tutorials on core usability topics. Come for as few or as many days as you want.
• UPA Tutorials, workshops, Experienced Practitioners program, then two and a half days packed with presentations, Idea Markets, and opportunities to network with other user experience professionals.

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Mixed

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• IxDA Interaction Conference Three days of inspirational and tactical sessions geared at anyone who practices Interaction Design, as well as a day of pre-conference workshops.
• IA Summit The premier gathering place for information architects and other user experience professionals. Two days of pre-conference sessions, two keynotes and over 50 presentations.
• Adaptive Path’s UX Week A mix of inspiring talks from recognized thought leaders and hands-on workshops delivering takeaway skills, this event delivers for user experience professionals at all levels — directors, managers, and practitioners.
• UIE’s Web App Summit The four-day Summit includes two days of intensive full-day workshops and two more days of featured presentations from world-renown experts, to give you fresh perspectives and new insights on today’s web app design challenges.
• UX Australia 3-day user experience design conference, with inspiring and practical presentations, covering a range of topics about how to design great experiences for people.
• UX London A unique three-day event combining inspirational talks with in-depth workshops presented by some of the industry’s biggest names.

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Academic

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• ACM’s CHI The premier international conference for the field of human-computer interaction.

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SCHOOLING

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Human Computer Interaction

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• Human Computer Interaction Institute at Carnegie Mellon University
  (where I received a bachelor’s and master’s degree)
• Master of Science in Information – HCI Specialization at University of Michigan
• Full list of HCI degree programs

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Interaction Design

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• Master of Design in Interaction Design at Carnegie Mellon University
• Master of Fine Arts in Interaction Design at School of Visual Arts
  (starting fall 2009)
• Undergraduate minor in Interaction Design at Savannah College of Art and Design
• http://www.designdeinteracao.com.br/ Puc de Minas
• Pós na FIT de Design de Interação Curso recente criado na Faculdade Impacta de Tecnologia – SP capital

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Misc

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• Interactive Telecommunications Program at NYU’s Tisch School of the Arts
• Institute of Design at Illinois Institute of Technology

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Eduardo Horvath é UX Specialist e Designer na redspark.
Formado pela Faculdade Impacta de Tecnologia no curso Design de Mídia Digital ele atua na área de Design a mais de 15 anos.
@eduardohorvath